Technical Integration Services (TIS) is the eyes and ears for EMA customers, providing complete infrastructure coverage and troubleshooting any issues often before you see them. Here are some of TIS service offerings:

Professional IT Services:

• Hardware and Software Support
• IT Consulting services
• Strategic Planning
• Remote Access Services
• Project Management
• Business Analysis
• Help Desk Support
• Document Management

Support

Enterprise Management Associates offers a variety of support resources depending on the level of assistance needed. From documentation to technical experts, we provide the support you need to ensure our service is working continuously to protect your critical data.

For further assistance, please choose one of the following options:

Online Web Support

To access the web support portal, click here

Frequently Asked Questions

Find answers to frequently asked questions related to how the service operates, security, bandwidth and methods for the backup and restoration of data.

Contact Technical Support

Technical support is available to assist you 24 hours a day by phone or email as follows: